> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nscale.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Auto-recharge

> Auto-recharge tops up your credit balance automatically when it runs low, so your AI services keep running. You set a threshold and a target balance. When your balance reaches the threshold, we charge your default payment card and restore your balance to the target.

## **Setting up auto-recharge**

Auto-recharge requires a default payment card on your account. See [Credit](/docs/manage/credit) for how to add and manage cards.

To turn on auto-recharge:

* Navigate to **Usage & Billing** section and click the **Credit** tab.

* On the **Auto-recharge** card, click **Set up auto-recharge**.

* Set **When balance falls below**: the balance that triggers a recharge.

* Set **Restore balance to**: the balance each recharge restores you to.

* Review your settings and click **Save and enable**.

<img src="https://mintcdn.com/nscale/06Gp17d5Fs92h0IG/images/auto-recharge-setup.png?fit=max&auto=format&n=06Gp17d5Fs92h0IG&q=85&s=7c2a773c07e3ad746f562db187c3f4f0" className="rounded-lg" alt="The set up auto-recharge dialog with threshold and target balance fields" width="2366" height="1726" data-path="images/auto-recharge-setup.png" />

**Amount limits**:

<Note>
  The minimum threshold is \$5. The target balance must be at least \$10 above your threshold, up to a maximum of \$1,000.
</Note>

## **How recharges work**

When your credit balance reaches your threshold, we charge your default payment card the difference between your current balance and your target balance. If your threshold is \$20, your target is \$50 and your balance falls to \$18, your card is charged \$32.

<Note>
  Enabling auto-recharge, or editing its amounts, can charge your card immediately if your balance is already below the threshold. The console shows this warning before you confirm.
</Note>

For every recharge:

* Your balance is restored to the target within a few seconds of payment.

* You receive an invoice from Stripe and a confirmation email from Nscale. The recharge also appears in your in-app notifications.

While auto-recharge is turned on, low balance warning emails are not sent. Auto-recharge is handling your balance, so you are only contacted about recharge outcomes.

## **If a payment fails**

If a recharge payment is declined, auto-recharge is turned off automatically and no credit is added. You receive an email and an in-app notification, and the **Auto-recharge** card shows the failure with the reason from your card provider.

To resume:

* Check your card in the **Billing Details** tab, and update it if needed.

* Return to the **Auto-recharge** card and turn auto-recharge back on. Your threshold and target balance are kept, and a recharge is attempted right away if your balance is below your threshold.

Low balance warning emails resume while auto-recharge is off, so your account is never without a safety net.

## **Editing and turning off**

* To change your amounts, click **Edit auto-recharge** on the **Auto-recharge** card.

* To turn auto-recharge off, use the toggle on the card. Your settings are remembered and apply again when you turn it back on.

<img src="https://mintcdn.com/nscale/06Gp17d5Fs92h0IG/images/auto-recharge-card.png?fit=max&auto=format&n=06Gp17d5Fs92h0IG&q=85&s=fe7804883bc8dae25bb6a68f7671354b" className="rounded-lg" alt="The auto-recharge card on the Credit tab showing the configured threshold and target balance" width="2114" height="1198" data-path="images/auto-recharge-card.png" />

<Note>
  You can enable or edit auto-recharge up to five times in 24 hours. If you reach the limit, wait and try again later, or contact support.
</Note>

<Card title="Get support" icon="headset" iconType="solid" href="mailto:helpdesk@nscale.com">
  Need help with billing? Reach out to our support team to get help.
</Card>
