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Nscale operates and secures the AI Services platform. You own the content, configuration, and access decisions inside your account. The matrix below sets out where each responsibility sits for Serverless inference.
This page covers AI Services. Compute, networking, and storage products have separate boundaries — contact helpdesk@nscale.com for product-specific guidance.

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Your layer

Controls you configure, supply, or operate. Nscale has no visibility into the substance of these decisions and cannot assume responsibility for them.

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Boundary

Controls where obligations are split. Nscale provides the underlying capability; you are responsible for using it correctly within your application and operational processes.

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Nscale layer

Controls Nscale implements, operates, and assures on your behalf as part of the managed service.
  • Service Level Objectives — support hours, response targets, and incident priority definitions.
  • Terms — contractual terms governing your use of Nscale services.